PENGARUH KOMUNIKASI INTERPERSONAL TERHADAP KINERJA PEGAWAI PADA KANTOR BADAN PENANGGULANGAN BENCANA DAERAH KOTA PEMATANGSIANTAR

Marisi Butarbutar, Efendi Efendi, Sisca Sisca

Abstract


Tujuan penelitian ini untuk mengetahui gambaran dan pengaruh komunikasi interpersonal terhadap kinerja pegawai pada Badan Penanggulangan Bencana Daerah Kota Pematangsiantar. Metode penelitian mix method. Hasil penelitian diperoleh bahwa komunikasi interpersonal dan kinerja pegawai sudah baik, serta terdapat pengaruh yang positif dan signifikan antara komunikasi interpersonal terhadap kinerja pegawai.

 

The purpose of this study was to determine the description and influence of interpersonal communication on the performance of employees at the Pematangsiantar City Disaster Management Agency. Mix method research method. The results showed that interpersonal communication and employee performance were good, and there was a positive and significant influence between interpersonal communication on employee performance.


Full Text:

PDF PDF

References


Bangun, W. (2012) Manajemen Sumber Daya Manusia. Jakarta: Erlangga.

Devito, J. A. (2011) Komunikasi Antar Manusia. Edited by L. et. al. Saputra. Tangerang: Karisma Publishing Group.

Dewi, S. (2007) Komunikasi Bisnis. Edited by R. W. Rosari. Yogyakarta: CV. ANDI OFFSET.

Djajasinga, N. D., Sulastri, L., Sudirman, A., Sari, A. L., & Rihardi, L. (2021). Practices in Human Resources and Employee Turnover in the Hospitality Industry. Proceedings of the 2nd Annual Conference on Blended Learning, Educational Technology and Innovation (ACBLETI 2020) Practices, 560(Acbleti 2020), 113–117.

Handayani, L. and Suryani, N. (2019) ‘Pengaruh Kinerja Pegawai, Komunikasi Interpersonal dan Lingkungan Kerja Fisik Terhadap Kepuasan Masyarakat Melalui Kualitas Pelayanan’, Economics Education Analysis Journal, 8(2), pp. 743–757. doi: https://doi.org/10.15294/eeaj.v8i2.31504.

Indajang, K., Halim, F., & Sudirman, A. (2021). The Effectiveness of Teacher Performance in Terms of the Aspects of Principal Leadership , Organizational Culture , and Teacher Competence. Proceedings of the 2nd Annual Conference on Blended Learning, Educational Technology and Innovation (ACBLETI 2020), 560(Acbleti 2020), 402–408.

Indonesia, P. R. (2019) Penilaian Prestasi Kerja Pegawai Negeri Sipil. Indonesia.

Kreitner, R. and Kinicki, A. (2014) Perilaku Organisasi (Organizational Behavior). 9th edn. Jakarta: Salemba Empat.

Lie, D., Sherly, S., Dharma, E., & Sudirman, A. (2019). The Impact of Work Discipline and Work Ethic on the Teacher Performance of Sultan Agung Pematangsiantar Private Middle School Teachers T.A. 2018/2019. International Journal of Business Studies, 3(3), 125–135. https://doi.org/10.32924/ijbs.v3i3.83

Lukmanati, Yulisar, B. and Minartiwi, Y. (2018) ‘Pengaruh Komunikasi Interpersonal terhadap Kinerja Pegawai Pada SMA Pomosda Tanjunganom Nganjuk’, Cyber-Techn, 3(1), pp. 65–75. Available at: https://ojs.stt-pomosda.ac.id/index.php/cybertechn/article/view/48.

Luthans (2006) Perilaku Organisasi (Organizational Behavior). 10th edn. Yogyakarta: Andi.

Mangkunegara, A. A. A. P. (2017) Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT. Remaja Rosda Karya.

Robbins, P. S. and Judge, T. A. (2008) Perilaku Organisasi (organizational behavior. 12th edn. Jakarta: Salemba Empat.

Sahir, S. H., Fadhli, M., Sudirman, A., Hasibuan, A., Chamidah, D., Salmiah, Sherly, Revida, E., Simarmata, J., & Purba, S. (2020). Keterampilan Manajerial Efektif. Yayasan Kita Menulis.

Sugiyono (2013) Metode Penelitian Kuantitatif Kualitatif dan R&D. Bandung: Alfabeta.

Wood, J. and Setiawan, R. D. (2013) Komunikasi interpersonal: Interaksi Keseharian. 6th edn. Jakarta: Salemba Humanika.




DOI: https://doi.org/10.37403/sultanist.v9i1.248

Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 SULTANIST: Jurnal Manajemen dan Keuangan

SULTANIST: Jurnal Manajemen dan Keuangan is indexed by:

  

    

   

    

 


Publisher:

Sekolah Tinggi Ilmu Ekonomi Sultan Agung, Surabaya Street No.19, Proklik Village, West Siantar District, Pematangsiantar, North Sumatra, Indonesia, 21118. E-mail: sultanist@stiesultanagung.ac.id

 Creative Commons License
SULTANIST: Jurnal Manajemen dan Keuangan by STIE Sultan Agung is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.